English — MuscleMaxme Subscription & VIP Help Center

Last updated: May 14, 2026

This page explains how MuscleMaxme paid membership (VIP) works, including FAQ, the VIP Service Terms, and auto‑renewal rules. If anything here differs from the checkout screen or your payment platform, the in‑app price, plan name, and billing period shown at purchase prevail.

Part A — Frequently asked questions (FAQ)

Q1. How do I subscribe?

Open the app, go to the Subscription / Membership section, choose a plan, and complete checkout through the payment method offered on your device (for example, Apple In‑App Purchase on iOS, or PayPal / other third‑party payment where available).

Q2. Will my subscription renew automatically?

Auto‑renewal is on by default for subscription plans unless otherwise stated at purchase. You can turn off auto‑renewal at any time using the steps in Q3 (the subscription remains active until the end of the current paid period).

Q3. How do I cancel my subscription?

Cancellation is managed by the platform where you purchased:

After cancellation, you keep VIP benefits until the current billing period ends. No further renewals will be charged after that.

Q4. What do I get with VIP?

VIP unlocks premium membership benefits shown in the app at the time of purchase, which may include full access to premium workout videos and courses, smoother or expanded access to certain features, and priority or early access to selected new content when we offer it. Exact benefits may be updated from time to time; we will show the current list in the app.

Q5. If I cancel, do I lose access immediately?

No. You retain VIP access until the end of the current billing cycle.

Q6. Can I get a refund?

Refund eligibility, timelines, and processing are primarily determined by Apple, PayPal, or your card issuer / bank, depending on how you paid. If you purchased through Apple, you may request a refund via Apple’s refund request flow (for example, reportaproblem.apple.com). If you purchased through PayPal or another provider, follow that provider’s dispute/refund process.

You may also contact us at musclemaxme@gmail.com with your user ID (UID) and purchase details; we will assist where reasonably possible, but we do not control third‑party payment decisions.

Q7. How am I charged?

Charges are processed by the payment method you authorized at purchase (for example, the payment method linked to your Apple ID, your PayPal account, or another supported method). Taxes and currency conversion may apply based on your region and platform rules.

Q8. I changed phones. Will my subscription still work?

In most cases, yes, as long as you sign in with the same MuscleMaxme account you used when subscribing, and (for Apple IAP) you are signed in with the same Apple ID that owns the subscription on that device. If access does not restore, use Restore Purchases (if shown in the app) and ensure you are on the correct account.

Q9. Where can I see my subscription status?

Check Account / Subscription / Settings in the app. You can also verify active subscriptions in Apple Subscriptions or your PayPal recurring payment list, depending on where you purchased.

Part B — VIP Service Agreement

1. Service overview

MuscleMaxme VIP provides paid premium features and content within the app. VIP features may include access to premium fitness videos/courses and other benefits described on the subscription screen. Content and features may be updated, rotated, or adjusted to improve quality, comply with law, or reflect product changes; material reductions will be communicated where practicable in the app.

2. Not medical advice

MuscleMaxme provides general fitness and wellness information. It is not medical advice, diagnosis, or treatment. Consult a qualified professional for health concerns.

3. Subscription, billing, and renewal

VIP is offered as a recurring subscription where applicable. Unless you cancel before renewal, your subscription will automatically renew for the same term (monthly / quarterly / annual, as selected), and the renewal fee will be charged through your selected payment platform. You are responsible for canceling auto‑renewal if you do not want to continue.

4. Plan names, billing periods, and prices (example — replace if your in‑app pricing differs)

4.1 Plan names

4.2 Billing periods

4.3 Prices (USD examples)

Regional pricing, taxes, introductory offers, and promotions may change what you pay; the checkout confirmation is the source of truth.

5. Cancellation

You may cancel at any time using Part A — Q3. Cancellation stops future renewals; it does not retroactively refund the current period unless required by the payment platform or applicable law.

6. Refunds

Paid fees are generally non‑refundable except as provided by Apple / PayPal / your payment provider or applicable law. MuscleMaxme does not guarantee refunds for partially used subscription periods.

7. Permitted use

VIP is for your personal, non‑commercial use unless we expressly authorize otherwise. You may not resell, redistribute, publicly rebroadcast, or systematically scrape premium content.

8. Privacy

Our processing of personal data is described in the MuscleMaxme Privacy Policy.

9. Changes, suspension, and termination

We may modify VIP offerings, pricing (with notice where required), or these terms. We may suspend or terminate access for violations of our terms, fraud, abuse, or legal requirements. Where required, we will provide notice in the app.

10. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided “as is”. We do not warrant uninterrupted access or that content will meet every user’s goals. Interruptions may occur due to networks, device compatibility, third‑party outages, or maintenance.

11. Contact

musclemaxme@gmail.com (please include your UID and purchase channel).

12. Acceptance

Purchasing or using VIP means you agree to these terms. We may update this page; check the Last updated date.

Part C — Auto‑renewal subscription rules

1. What auto‑renewal means

At the end of each subscription period, your plan may renew automatically and charge the applicable renewal price through your Apple / PayPal / other payment method, unless you cancel before renewal.

2. Renewal timing

For Apple subscriptions, renewal charges commonly occur within 24 hours before the period ends (exact timing is controlled by Apple). Other platforms follow their own schedules.

3. Failed payments

If a renewal charge fails, VIP access may pause until payment succeeds or you purchase again.

4. Price changes

If we change prices, we will provide notice where required (for example, in‑app message / email) and explain when the new price applies (typically from the next renewal after you accept or after required notice).

5. Who processes renewals and refunds

Renewals and refunds for purchases made through Apple or PayPal are primarily processed by those platforms under their policies.

6. Your responsibility

Keep your account credentials secure. Ensure your payment method is valid to avoid unintended interruption.

繁體中文 — MuscleMaxme 訂閱與 VIP 說明（幫助中心）

最後更新日期：2026年5月14日

本頁說明 MuscleMaxme 付費會員（VIP） 的使用方式，包含 常見問題（FAQ）、VIP 服務條款 與 自動續訂規則。若本頁內容與您於結帳頁面或支付平台看到之資訊不一致，以 應用程式內顯示的方案名稱、計費週期與價格 為準。

甲、常見問題（FAQ）

Q1：如何訂閱？

請於應用程式內前往 訂閱／會員 頁面，選擇方案並依提示完成付款。付款方式可能包含 iOS 的 Apple 應用程式內購買，或在支援情形下使用 PayPal／其他第三方支付。

Q2：訂閱會自動續訂嗎？

在購買頁面未另行說明之情況下，訂閱方案 預設為自動續訂。您可隨時依 Q3 取消自動續訂；取消後，已付費之當期期間內仍可繼續使用 VIP 權益。

Q3：如何取消訂閱？

取消方式取決於您 實際購買的平台：

取消後，當期計費週期結束前您仍可繼續使用 VIP；週期結束後不再自動扣款續訂。

Q4：訂閱後有哪些權益？

VIP 權益以 購買當下應用程式內顯示 為準，通常包含 完整或進階的健身影片／課程內容、部分功能的更佳體驗，以及在我方提供時之 新內容優先或提前體驗。權益內容可能更新；請以應用程式內最新說明為準。

Q5：取消後會立刻失去會員資格嗎？

不會。 您可於 當期計費週期結束前 持續享有 VIP 權益。

Q6���可以退款嗎？

退款是否符合資格、時限與處理結果，主要由 Apple、PayPal、發卡行／銀行 等支付方規範決定。若您透過 Apple 購買，可依 Apple 的退款申請流程辦理（例如 reportaproblem.apple.com）。若透過 PayPal 或其他機構購買，請依該機構爭議／退款流程辦理。

您亦可寄信至 musclemaxme@gmail.com 並提供 使用者識別碼（UID） 與購買資訊，我們將在合理範圍內協助，但 無法保證 第三方一定核准退款。

Q7：費用如何扣款？

將由您於購買時授權之 支付方式 扣款（例如綁定於 Apple ID 的付款方式、PayPal 帳戶 或其他支援方式）。可能另含 稅費、匯率轉換 等，依您所在地與平台規則為準。

Q8：更���手機後訂閱還有效嗎？

多數情況下 仍然有效，前提是您以 相同的 MuscleMaxme 帳戶 登入；若為 Apple 應用程式內購買，亦需於裝置上使用 購買該訂閱之同一 Apple ID。若權益未自動恢復，請於應用程式內使用 回復購買項目（如有顯示），並確認登入帳戶正確。

Q9：如何查看訂閱狀態？

請於應用程式內 帳戶／訂閱／設定 查看；亦可至 Apple 訂閱項目 或 PayPal 自動付款／訂閱 清單核對（依購買渠道而定）。

乙、VIP 服務條款

1. 服務內容概述

VIP 為應用程式內之 付費進階功能與內容，可能包含 進階健身影片／課程 及其他於訂閱頁面揭示之權益。為提升品質、符合法規或產品調整，內容與功能可能 更新、輪替或調整；如屬重大不利變更，我們將於可行範圍內以應用程式內方式告知。

2. 非醫療建議

MuscleMaxme 提供之內容屬 一般健身與健康資訊，不構成 醫療診斷、治療或專業醫療建議。如有健康問題，請諮詢合格醫療專業人員。

3. 訂閱、計費與續訂

VIP 以 週期性訂閱 形式提供（如適用）。除非您於續訂前取消，訂閱可能於每期結束時 自動續訂，並透過您選定之 Apple／PayPal／其他 支付渠道收取續訂費用。若您不欲續訂，請自行於期限前完成取消。

4. 方案名稱、計費週期與價格（範例—若與應用程式內不同請以 App 為準）

4.1 方案名稱

4.2 計費週期

4.3 價格（美元範例）

實際金額可能因 地區定價、稅費、首購優惠或促銷 而不同；以 結帳確認頁 為準。

5. 取消訂閱

您得隨時依 甲部 Q3 取消。取消僅停止 後續續訂；除支付平台規定或法令另有要求外，不會 自動退還當期已付費用之未使用天數。

6. 退款

除 Apple／PayPal／其他支付方 或適用法令另有規定外，已支付之費用原則上 不予退還。本公司 不保證 一定可取得期中退款。

7. 使用限制

VIP 僅供您 個人、非商業 使用（另有書面授權除外）。禁止轉售、公開轉播、大量爬取或以其他方式散布付費內容。

8. 隱私

個人資料之處理請參考 《MuscleMaxme 隱私權政策》。

9. 變更、暫停與終止

我們得依產品營���需要調整 VIP 內容、價格（依法需通知時將為通知）或本條款。如有違反使用條款、詐欺、濫用或法令要求，我們得暫停或終止服務。

10. 免責聲明

於法律允許之最大範圍內，本服務係依 現況提供。我們不保證服務永不中斷，亦不保證內容必然符合每位使用者之個人目標。網路、裝置相容性、第三方服務中斷或維護可能造成影響。

11. 聯絡方式

musclemaxme@gmail.com（請提供 UID 與購買渠道資訊）。

12. 同意

完成購買或使用 VIP 即表示您同意本條款。本頁可能更新，請留意 最後更新日期。

丙、自動續訂規則

1. 自動續訂之意義

於每期訂閱屆滿時，若您未於期限前取消，系統可能 自動續訂 並依續訂價格透過 Apple／PayPal／其他 授權方式扣款。

2. 續訂扣款時間

Apple 訂閱 之續訂扣款，常見於當期結束前 24 小時內 完成（實際時間由 Apple 控制）。其他平台依各平台規則。

3. 扣款失敗

若續訂扣款失敗，VIP 權益可能 暫停，直至扣款成功或您重新購買。

4. 價格調整

若調整價格，我們將於依法或依平台要求之情形下，以應用程式內訊息／電子郵件等方式通知；新價格通常自您同意後之 下一個續訂週期 起適用（或依法令／平台要求）。

5. 續訂與退款之處理主體

透過 Apple 或 PayPal 完成之交易，其續訂與退款主要由各該平台依其政策處理。

6. 您的責任

請妥善保管帳戶與支付資訊，並確保付款方式有效，以避免非預期之中斷。